Phase II Report
Sense-Making Online and Phone Interview Study
by
Brenda Dervin
CarrieLynn D. Reinhard
Zack Y. Kerr
Mei Song
Fei C. Shen
Ohio State University School of Communication
EDITORS
CITE THIS REPORT AS:
Dervin, B., Reinhard, C.D., Kerr, Z.Y., Song, M. & Shen, F.C. (Eds.) (2006). Sense-making the information confluence: The whys and hows of college and university user satisficing of information needs. Phase II: Sense-making online survey and phone interview study. Report on National Leadership Grant LG-02-03-0062-03 to Institute of Museum and Library Services, Washington, D.C. Columbus, Ohio: School of Communication, Ohio State University. Available at:
http://imlsproject.comm.ohio-state.edu/imls_reports/imls_PH_II_report_list.html
LINKS
ACKNOWLEDGEMENTS
OSU
TEAM PROJECT RESEARCH STAFF
PHASE
II EXECUTIVE SUMMARY
Brenda
Dervin and CarrieLynn D. Reinhard
CHAPTER I: INTRODUCTION: AN IN-DEPTH QUANTITATIVE-QUALITATIVE STUDY OF USER SENSE-MAKING OF THE WHYS AND HOWS OF SATISFICING INFORMATION NEEDS ****TECHNOLOGY DELAYS. COMING SOON.****
Brenda Dervin
Brenda Dervin, CarrieLynn D. Reinhard, Mei Song, and Sandra J. Reed, with Lorraine Normore, Chandra Prabha, Lynn Silipigni Connaway, Lewis R. Horner, Christopher J. Lindemann, Thomas E. German, Michael P. Masters
Brenda Dervin, CarrieLynn D. Reinhard, Mei Song, and Sandra J. Reed. with Chandra Prabha, Lynn Silipigni Connaway, Lorraine Normore, Mark Bendig, Clifton Snyder, Cat McGrew, Tingting T. Lu, Mu Hu, Mark E. Mulcahey, Jason Kusowski
CHAPTER IV: CODING AND CONTENT ANALYSIS ****TECHNOLOGY DELAYS. COMING SOON.****
Brenda Dervin, CarrieLynn D. Reinhard, Mei Song, and Zack Y. Kerr, with Sandra J. Reed, Ann Connelly, Elizabeth K. Kelley, Michael P. Masters, Jonathan Racster, Teena Berberick, Noelle M. Karnolt, Elizabeth M. Brewer, Kasey L. Martini, Anne E. McDaniel, Susan M. Mills, Samantha Mowrer
CHAPTER V: DATA AND STATISTICAL ANALYSES ****TECHNOLOGY DELAYS. COMING SOON.****
Brenda Dervin, CarrieLynn D. Reinhard, Mei Song, Sandra J. Reed, and Zack Y. Kerr, with Dremla Shumaker, Troy R. Elias, Lexine M. Trask
CHAPTER VI: HOW OUR SENSE-MAKERS SAW THEIR SITUATIONS
Brenda Dervin, Carrie Lynn D. Reinhard, Zack Y. Kerr, and Fei C. Shen, with Mei Song, Elizabeth K. Kelley, Jonathan Racster, Kasey L. Martini
CHAPTER VII: QUESTIONS OUR SENSE-MAKERS ASKED IN THEIR SITUATIONS
Brenda Dervin, Carrie Lynn D. Reinhard, Zack Y. Kerr, and Fei C. Shen, with Mei Song, Elizabeth K. Kelley, Susan M. Mills, Noelle M. Karnolt. Teena Berberick, Kasey L. Martini, Elizabeth M. Brewer
CHAPTER VIII: WHAT OUR SENSE-MAKERS LEARNED IN THEIR SITUATIONS
Brenda Dervin, CarrieLynn D. Reinhard, Mei Song, Zack Y. Kerr, and Fei C. Shen, with Samantha Mowrer. Anne E. McDaniel, Elizabeth K. Kelley, Noelle M. Karnolt, Teena Berberick, Kasey L. Martini, Sarah K. Adamson
CHAPTER IX: THE HELPS OUR SENSE-MAKERS SOUGHT IN THEIR SITUATIONS (AND SOMETIMES GOT)
Brenda Dervin, CarrieLynn D. Reinhard, Mei Song, Zack Y. Kerr, and Fei C. Shen, with Elizabeth K. Kelley, Noelle M. Karnolt, Teena Berberick, Kasey L. Martini, Sarah K. Adamson, Elizabeth M. Brewer
CHAPTER X: THE SOURCES OF INPUT OUR SENSE-MAKERS TURNED TO IN THEIR SITUATIONS
CarrieLynn D. Reinhard, Brenda Dervin, Zack Y. Kerr, Fei C. Shen, and Mei Song, with Jonathan Racster, Elizabeth K. Kelley, Noelle M. Karnolt, Teena Berberick, Kasey L. Martini, Sarah K. Adamson, Elizabeth M. Brewer
Page Updated: January 30, 2007